Question. Why are your products low priced ?
Answer. You get our products direct from our facilities. We are the manufacturers of all Jewelick gold jewelry products. There are no intermediaries in the chain between us and you. Since there are no vendors charging extra, when you order from us you can be sure you’ll get your fullest money’s worth.
Question. Are your diamonds certified?
Answer. Yes. The diamonds used in our products are all certified by the International Gemological Institute. The certificate has all details including cut/shape , clarity, color, and total estimated weight. Summary number unique to every product is also engraved.
Question. Are your 10k and 14K gold jewelry products hallmarked?
Answer. Our 10 K and 14 K gold jewelry products are stamped. Our gold content mark meets the gold testing requirements as per US Federal Law.
Question. What is Rose Gold or Pink Gold ?
Answer. Rose gold, or pink gold is created by alloying pure 24KT gold with copper. Pure 24KT gold is a rich yellow color by nature and copper exhibits red tones. By melting the two metals together the result is karat gold with a pink rosy tint. In addition to copper, silver is sometimes added to give the metal more workable properties and durability.
Typically 18KT rose gold will consist of 75% pure gold mixed with 25% copper, and 14KT rose gold will consist of 58.5% pure gold with 41.5% copper silver alloy.
Question. What is the difference between karat and carat ?
Answer. There is often confusion between the terms Carat and Karat or CT and KT.
Karat is a term used to indicate gold purity. In many countries it is a legal standard to stamp gold jewelry with markings such as 10KT, 14KT and 18KT. The Karat stamp indicates the purity of the metal. Pure gold is 24 karat so the number preceding the KT marking indicates how many parts out of 24 are pure gold. For example 14KT indicates that there are 14 units of pure gold mixed with 10 units of other metal. These alloys are added to control durability, color and cost of fine jewelry.
Carat is a unit of weight used to measure diamonds and precious gemstones. In ancient times traders used carob seeds on balance scales to determine the weight of gemstones. As time passed the term carob evolved into the word carat and an exact weight was assigned. In modern times the carat is equal to 1/5 of a gram. A carat is broken down into 100 units known as points. Stones that weigh less than 1 carat are indicated by a decimal point. An example is that a half carat stone weighs .50ct.
Question. What payment methods are acceptable ?
Answer. We accept credit cards – Visa, Mastercard, Discover, American express – as well as Paypal.
Question. What is your preferred shipping method for free shipping ?
Answer. United States Postal Service within the USA, taking anywhere between 3-7 business days.
Question. Are customized pieces eligible for returns ?
Question. Who is responsible for the duty/customs fees for international orders?
Answer. The customer.
Question. Who is responsible for the shipping fee for returns and exchanges?
Answer. The customer.